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Upgrading and Migration Considerations › Phase 2: Upgrade the DSM Domain Manager

Phase 2: Upgrade the DSM Domain Manager

In phase 2 of the CA ITCM upgrading process you upgrade the DSM domain manager.

To upgrade the DSM domain manager, perform the following steps:

  1. Close down all services and applications that may have a connection to the DSM domain MDB.

    In a pure CA ITCM implementation this would include the DSM domain manager itself, remote engines for both enterprise and domain , and running instances of the DSM Reporter (for this domain as well as for the parent enterprise manager). If other CA applications or third-party products are installed on your network that share the MDB and hence may have an outstanding connection to it, these will need to be shut down as well.

  2. Upgrade the MDB using the CA ITCM installation DVD (if appropriate).

    If the MDB is installed on a machine remote from the DSM domain manager, upgrade the MDB using the installation DVD. Select either “Install MDB” or “Install CCS including MDB”.

  3. Upgrade the DSM domain manager itself using the installation DVD.
  4. Upgrade all remote DSM domain Engines using the installation DVD (if appropriate).

    If you have previously installed any DSM domain level engines on remote computers, upgrade them now using the installation DVD.

  5. Upgrade any remote DSM Explorers or DSM Reporters using the installation DVD or software delivery package (if appropriate).

    Any standalone instances of DSM Explorer, DSM Reporter, Web Services, or Web Console that are used to connect to the DSM domain manager and that have not been upgraded as a result of the preceding steps should be upgraded now. Instances that are installed on computers that also include a DSM scalability server or DSM agent should be upgraded after Phase 3 and Phase 4 respectively.

Note: CA ITCM Release 12.8 is compatible only with CA Asset Intelligence Release 12.8 or CA Patch Manager Release 12.8. When you upgrade to CA ITCM Release 12.8, you must also upgrade CA Asset Intelligence or CA Patch Manager to Release 12.8.

Note: When you upgrade from CA ITCMr12.5 SP1 or r12.5 SP1 C1, CCS is not upgraded. The current release contains additional CCS patches that are  required to support Windows Server 2012 and SQL Server 2012. If you plan to upgrade the Manager machines to Windows Server 2012 or SQL Server 2012, contact CA technical support for the list of patches to be applied.

While you upgrade from R 12.5, R12.5 SP1, and R12.5 SP1C1 to CA ITCM Release 12.8, do not run caf kill all before upgrade. Run caf stop, when required.