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Interactive Installation of CA IT Client Manager on Windows

We recommend that you first run the Check Prerequisites option to make sure that relevant prerequisite software is present before you start the installation. See CCS Considerations here.

To install CA ITCM interactively you must perform the following steps:

The installation wizard provides the following options on its welcome screen:

Install CA ITCM

Lets you choose the product functionalities to install, provided you have accepted the license agreement.

Install MDB

Lets you install the management database (MDB) on a dedicated host without any of the CA Common Services (CCS) components. This MDB will be accessed remotely by all components which require it. This installation option prevents the manager from using CCS functionality.

Install CCS

Launches an interactive CCS installation.

Install CCS including MDB

Launches the CCS installation including the management database (MDB). You must select this option, if you want to use the DSM manager together with CCS functionality.

Check Prerequisites

Checks the host environment to determine if the product installation can successfully occur. The application will inform you, if any external prerequisites are missing. You must install the required software before the CA ITCM installation can proceed.

View Documents

Provides a list of documentation files available in the PDF format that you can read with the free Acrobat Reader.

Contact Us

Provides the official postal, web, and email addresses of CA Technologies, as well as the company's phone and fax numbers.