Installation of CA ITCM › Installation Methods

Installation Methods

After selecting the product functionalities to be installed, you can choose the installation method and continue through the prompts in order to start distribution and configuration of the product.

The following installation methods are available:

Express Installation

Installs a standalone domain manager including scalability server, agent, DSM Explorer on Windows

Express Agent Installation

Installs all features required to manage an end system. Ideally, the domain manager or scalability server that will manage this end system should already have been installed somewhere on your network

Custom Installation

Lets you select or deselect individual product components and modify installation settings.

Installation Considerations

The following considerations apply when you want to install the MDB on Oracle 11g:

• At a minimum, an Oracle 11g Client must be installed.
• While installing a DSM manager with an Oracle MDB, if you choose to install the CCS component, you must have a C: drive and must leave the default installation path for the CCS component unchanged.
• CA ITCM supports only the EZCONNECT method of connection from the DSM manager to the Oracle database. For more information about setting the connection method to EZCONNECT, see the Oracle documentation.
• The DSM manager cannot be installed on the same computer as the Oracle 11g 64-bit Server or Client, because it requires the Oracle 11g 32-bit Client. If the MDB is installed on an Oracle 11g 64-bit Server, this server has to be remote from the DSM manager.
• Both IPv4 and IPv6 are supported between the DSM manager and the MDB.
• A minimum of 2 GB is recommended for both the System Global Area (SGA) and Program Global Area (PGA).
• The installation log is found in the temp directory and is named mdb-schema-setup.log.
• Enter the correct sys, mdbadmin, and ca_itrm passwords during a reinstall or upgrade.
• The MDB PIF package supports unattended installation from a response file on Windows and Linux/Solaris.
• If the underlying database is Oracle, provide the mdbadmin credentials to connect to datasource. Also, add the AIADMIN role to mdbadmin before running the extraction.
• Verify that JRE 1.7 it is available on the Windows computer where you want to install the MDB Admin Console. Also verify that the environment variable JAVA_HOME is set and points to the JRE installation folder.
• MDB Admin Console uses Hibernate technology for accessing MDB objects. Download Hibernate 3.2.0 from http://sourceforge.net/projects/hibernate/files/ and make it available on the computer where you want to use MDB Admin Console.

More information:

Installation Prerequisites