Installation Packages Required for the Web Console

Planning the Infrastructure Implementation › Infrastructure Component Considerations › Web Console and Web Services Considerations › Installation Packages Required for the Web Console

Installation Packages Required for the Web Console

The following table lists the third-party and CA Technologies packages that are prerequisites for the Web Console:

Package	Operating System	Description/Comment
AMS	Windows and Linux	CA Technologies component for Asset Maintenance System AMS is used by the Web Console to view information about owned and discovered assets.
Apache Webserver	Linux	Component that hosts the Web Console application. If you want to use a specific version of the Apache Webserver, you must set the CA_DSM_USE_APACHE_PROG variable to the full path of the binary rather than its parent directory before you start the installation of CA IT Client Manager. For example: CA_DSM_USE_APACHE_PROG=/apache2.2.8/bin/httpd
Apache Tomcat	Windows and Linux	Servlet container for the Web Console
Apache Tomcat Connector for ISAPI	Windows	Connector between Internet Information Services (IIS) and Tomcat
Apache Tomcat Connector for Apache (mod_jk)	Linux (32, 64 bit)	Connector between Apache Webserver and Tomcat
Oracle JDBC Driver	Windows and Linux	JDBC driver used to connect to an Oracle database.
Apache Axis	Windows and Linux	WebService toolkit
CA CMDB	Windows and Linux	Configuration management database
CA Service Desk	Windows and Linux
Microsoft IIS	Windows	Microsoft Internet Information Services Component that hosts the Web Console application
Log4j	Windows and Linux	Logging toolkit
Microsoft SQL Server JDBC Driver	Windows	JDBC driver used to connect to an SQL Server database.
Microsoft SQL Server JDBC Driver	Linux	JDBC driver used to connect to an SQL Server database.
Sun JRE	Windows and Linux	Sun Java Runtime Environment Required for Web Console when using IPv6.

Important! The modification of the key SQLServer.PortNo with the database port number in the file wacconfig.properties is no longer supported. You must provide the correct port number during the installation as it cannot be modified later.

Installing Web Admin Console (WAC) or Web Services on 64-bit Linux Machines: CA ITCM does not support 64-bit Apache Web Server on the Linux machines. Uninstall any 64-bit Apache Web Server before you install CA ITCM Web Console or CA ITCM Web Services on a 64-bit Linux machine.

Tomcat Port Usage by Web Console

The Web Console uses the Apache Tomcat web servlet engine. The default Tomcat port numbers used are 8090 (startup), 8095 (shutdown), and 8020 (AJP).

The Tomcat ports screen gets populated during the installation. The user is expected to give the proper port number during installation.

The Tomcat port used by the Web Console can be found in the server.xml file under the system install path.

On Windows, the location of the server.xml file is as follows:

[installpath]\Web Console\conf\server.xml

On Linux, the location of the server.xml file is as follows:

[install_path]/webconsole/conf/server.xml