MDB Considerations

The following are the MDB considerations:

CA ITCM Release 12.8 does not support Microsoft SQL Server 2005 as the MDB. Upgrade the database management system to Microsoft SQL Server 2008 or higher before upgrading to CA ITCM Release 12.8.

When you upgrade to Release 12.8:

CA ITCM upgrades the components that are installed with the previous release only. To install the current release components or additional components, run the installer with the modify option and select the components for installation. For example, Automated Migration and Alert Collector.
When WAC is configured with SSL before the upgrade, verify that you import the certificates to the JRE 1.7 certificate store once the upgrade is complete. For more details, see the Enable SSL for Web Console and Web Services topic in Web Console Help.
When CA Asset Management or CA Remote Control agents on Windows are upgraded through a Software Delivery job, the Software Delivery Agent package is added automatically to this job. Software Delivery agent is upgraded first, followed by the requested Agents.
When you upgrade OSIM IPS components, ensure that a customized template.ini is backed up before the latest template.ini is placed in the OSIM installation directory. Extract any custom changes from the backup of template.ini and apply them to the new template.ini. In future releases, CA ITCM contains extensible-tool updates to support the customization of the boiler template.ini.
For the plug-ins to work properly, upgrade all DSM plug-ins to the current release.