Post-Installation Tasks › Uninstallation of CA ITCM › Uninstallation of CA ITCM on Windows

Uninstallation of CA ITCM on Windows

To uninstall CA ITCM or parts of it, you can use one of the following options:

• Use the Add/Remove Programs function from the Windows Control Panel.

  This function lets you remove the complete CA ITCM or single components of it. Select the appropriate item from the list of installed software and click the Change/Remove button.

• Use the CA ITCM installation wizard.

  Execute setup.exe. The installation wizard starts and provides the installation wizard that guides you through an interactive uninstall. Choose Install CA ITCM. One of the subsequent dialog boxes offers the Remove, Modify, and Repair options.

  Selecting the Remove option removes the complete CA ITCM installation from the system where setup.exe was executed.

  Selecting the Modify option provides a list of all components and features managed by the Installer. Features currently installed on the local system are checked. Clear the ticks (the hook disappears) from those components or features you want to uninstall. The specified features will be uninstalled when you finish the dialog, but the CA ITCM installation is not removed.

• Execute msiexec /x with an appropriate product code at the command line.

  The component to remove is specified by its product code. Using the option /qn in the msiexec command you can specify uninstallation in silent mode.

On Windows, the uninstallation using the setup program uninstalls all CA ITCM products and language packs. Uninstalling single MSI packages using Add/Remove Programs from the Windows Control Panel or using the msiexec command line tool does not uninstall any other MSI package.

Note: After uninstalling on Windows, some files, folders, and registry keys will remain. Remove the DSM directory manually after the uninstallation is complete.