In all Windows operating environments, the Installer of CA ITCM requires the Microsoft Windows Installer (MSI) engine 2.0. If this version is not available, the installation wizard installs it automatically prior to any installation step. The upgrade to MSI 2.0 does require a system reboot.
On Windows 2003 systems, reboots are very unlikely to happen, as MSI 2.0 should have been installed as part of the operating system.
|
Component |
Windows Platform for Installation |
Expected MSI Version |
Action Performed by the Installer, if Expected MSI Version Is Not on the Target Computer |
|---|---|---|---|
|
GUI |
All |
2.0 |
Install/Upgrade to Version 2.0 |
|
Manager |
All |
2.0 |
Install/Upgrade to Version 2.0 |
|
Server |
All |
2.0 |
Install/Upgrade to Version 2.0 |
|
Agent |
2003 |
2.0 |
Install/Upgrade to Version 2.0 |
Note: If agents are installed using software delivery or infrastructure deployment functionality, you must ensure that the Microsoft Windows Installer is already installed on the target computers. If necessary, you can download the Microsoft Windows Installer from the Microsoft website (www.microsoft.com).
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