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SXP000214

Error executing a program (program returns with errors).

Reason:

The Installer was not able to execute a program that should have been started, for example, a program specified by the original.sxp file. The expected value was not returned, or the maximum time interval was exceeded, or both of these errors occurred. As a result, the Installer aborts the job. See additional information in the output file of the job.

Action:

Check that the path name and call parameters in the original.sxp or actions.sxp files are correct. Note the expected return value and the maximum time interval for the program to be successfully executed.

Make sure that these path names exist on the target computer. These path names are particularly important for removal of a product.

Reason (Alternate)

Due to running processes (for example, a systray quickstarter), uninstallation was not able to complete successfully.

Action (Alternate)

Renew the uninstall job after such processes have been stopped, for example, after the current user has logged off.