Data Transport Services Messages › Data Transport Agent Error Messages (400 - 492) › 440 E

440 E

Could not start the transfer. The initiator could not be contacted. The Initiator may not be running, or there may be network problems between the TOS and Initiator.

Reason:

The Transfer Object Server sent a message to the initiating Data Transport Agent to start the transfer. However, the agent did not receive the message. Possible causes are:

• The Data Transport Agent is not running.
• Network problems are preventing the Transfer Object Server and the initiating Data Transport Agent from communicating.

Action:

Ensure the Data Transport Agent is running on the initiating machine.

From the Transfer Object Server machine, try pinging the initiating agent to ensure that there is not a communications problem. Use all of the following methods:

• The operating system's ping command
• The CamPing utility
• The DtsPing utility (only for Data Transport Service 2.0 or higher)

If any of the pings were unsuccessful, then you may have network problems and should contact your network administrator.

If the pings were successful and the initiating Data Transport Agent is running, but the problem still persists, then contact your network administrator.