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SDM301945

Distribution Status Error: Order no: %1 and the following orders could not be executed. Reason: Restore operation not allowed. Delivered package doesn't match original package.

Reason:

An error has occurred while trying to perform an enterprise-ordered Restore operation. The restore operation was not allowed, since the item received from enterprise does not match the item originally registered at the area.

Action:

Check if the correct software item was involved in the restore operation. Determine what happened in the enterprise library between the time the register order and restore order were sent to the area. Was the item deregistered and then another item with the same name and version registered as enterprise?.

Make a virus scan on the software item in the enterprise library to see that the software you are trying to restore is not infected.