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SDM003913

Service Desk unable to retrieve ticket status.

Reason:

This job/container may not have been configured to generate Service Desk tickets or the conditions under which this job/container generate Service Desk tickets may not have been met. Otherwise, the Task Manager may be currently in the process of generating the necessary Service Desk tickets for this job/container.

Action:

Check the Service Desk configuration for this job/container and whether the conditions necessary to generate Service Desk tickets have been met. Otherwise, please wait for the Task Manager to complete the process of generating Service Desk tickets. This may take some time to complete.