Reason:
The Software Delivery manager tried to update its template list from Service Desk. This failed, because the Software Delivery manager cannot contact the Service Desk Server.
Action:
Check that the Service Desk Daemon Server is running and that network connections are correct. If this is the case, wait for the scheduled template refresh to take place, in intervals specified by the configuration parameter TEMPLATEREFRESH in the configuration file ASM.CNF. You can also run the refresh manually by using the command:
SDAHDCMD CMD=UPDATETEMPLATELIST
If the problem still persists, contact Technical Support.
|
Copyright © 2013 CA.
All rights reserved.
|
|