The DSM Explorer › Control Panel › Configuration Folder › Configuration Policy › Diagnostics and Troubleshooting › Target Did Not Receive Configuration Policy

Target Did Not Receive Configuration Policy

Symptom:

I applied a configuration policy to a target computer, but the Active Policies portlet on the Configuration Policy pane does not display an activation timestamp indicating that the policy was received.

Solution:

Before reapplying the policy, do the following:

1. Verify that the target computer is up and running by executing:

   caf status 
   

2. Verify that the associated server is up and running by executing:

   caf status 
   

3. Check the TRC_CSMAGENT log file on the target computer for any error entries.

   The problem may be that the target or server name cannot be resolved, CAM has an invalid route to the server, or the server is down.