Collect from Network Drives

Diagnostics and Troubleshooting › Collect from Network Drives

Collect from Network Drives

Symptom:

I cannot collect from network drives.

Solution:

By default the asset collector runs as the Local System account user. You will not have access to the network drives of your computer. You have to configure the Asset collector CAF plugin to run as a different user.

To enable the Asset Collector to collect from network drives

Configure the AssetCollector to allow running as a different user.
```
caf setprop assetcollector setcreds 1
```

Specify the credentials to use.

caf setcreds assetcollector user <username> password <password>

Stop and start asset collector to start using new user.
```
caf stop assetcollector
caf start assetcollector
```

To reverse this configuration, use the following command:

caf setcreds assetcollector user “” password “”