With CA ITCM asset management, you can perform inventory, distribute software, and schedule various tasks using mobile devices. These jobs can be executed when the mobile device user temporarily returns to the user’s computer to exchange or synchronize information between the mobile device and the computer. Typically, the mobile device will be hooked up through a “cradle” connected to the serial port of the computer.
The platform supported by asset management agent software is the Microsoft Windows CE/Pocket PC series of devices running under the Windows CE operating system.
Note: The Microsoft Activesync component must be installed before enabling docking device support on a host PC. Also, the Microsoft Activesync component must be made aware of the changes to the PATH environment variable done during the installation of CA ITCM. After the CA ITCM installation, you must log off and log in again to set the required environment variable. For more information about Activesync and Palmsync integrations and their supported versions, see the Implementation Guide.
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