Customizing Asset Management › Policies › Example: Handle Duplicate Network Addresses

Example: Handle Duplicate Network Addresses

There are two stages to creating a policy set off by duplicate network addresses.

• Setup of a query that catches nonunique network addresses
• Setup of a policy that acts on that query

To set up a query

1. Navigate to Queries.
2. Right-click the Queries folder and select New.

   The Select Target dialog appears.

3. Select Computers and click OK.

   The Query Designer dialog appears.

4. Select Inventory, Discovered Inventory

   The Add Argument dialog appears.

5. Navigate through the tree view as per the illustration below and click OK.

   

6. Enter the Query a name, and click OK.

You have to create a policy based on the above query.

To setup a policy

1. Navigate to Policies.
2. Right-click Query Based Policy and select New.

   The Policy Designer dialog appears.

3. Select the above query from the list of Queries.
4. Add the required actions to the policy and click OK.

This policy is triggered whenever a user tries to specify a duplicate IP address in the network and performs the actions specified.

Example: Track Installation and Uninstallation of Applications on the Agent Computers

You can create an event based policy to trigger an action when applications are installed or uninstalled on the asset management agent computers.

Note: If you want to track both installation and uninstallation, you must create two different policies.

Note: The Asset software policy gets triggered only if the software is installed or uninstalled using software jobs and the software has a related software definition in CA ITCM.

To track the installation or uninstallation of applications

1. Navigate to Policies, Event Based, Asset Software folder.
2. Click New in the Tasks section.

   The Policy Designer dialog appears.

3. Click Application.

   The Software pane appears.

4. Select the event (installation or uninstallation) on which the actions must be performed.
5. Select one of the following options:

   Track all applications

   Tracks the installation or uninstallation of all the applications.

   Track specific application

   Tracks the installation or uninstallation of a specific application. You can select the application you want to track from the drop-down list.

6. Add the actions that you want to perform when the policy is triggered.
7. Click OK.

   The policy is saved.