To backup a file on the agent computer, you first have to configure it in the domain manager. Once configured, the asset management agent backs up this file whenever it is modified.
Note: File scan cannot retrieve files from directories for which the user is denied access to.
To configure a file for backup
The files configured for backup appear in the right pane.
The Select files to collect dialog appears.
The selected files are marked for backup and are displayed in the right pane.
Note: If the agent is configured to File scan a network drive on a Windows agent computer, the agent must be installed to run under the same user account that maps the network drive.
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