Introduction › Managing Information Technology › Ensure Infrastructure Availability

Ensure Infrastructure Availability

IT downtime means money lost to the business. Keeping the IT infrastructure running and available requires complete information about critical business systems in real time, not from secondary data sources that are extracted and reintegrated later. At the same time, real-time information requirements must not limit the deployment options for IT management products. Organizations should be able to deploy IT management products using either a single data source or multiple data sources.

If multiple sources of data are used, a unified view of information is necessary to ensure an available infrastructure. Highly available systems take advantage of clustered servers so that any failure automatically transitions work to another server in the cluster. Redundancy ensures that business may continue even when some network nodes are lost. IT management data sources hold time-critical information that ensures the availability of the infrastructure. These data sources themselves must be highly available, redundant, and clustered to minimize the business impact of hardware or software failures.