Locations

A location is a place where assets, companies, contacts, and legal documents are placed or situated. CA APM lets you associate locations with assets, companies, and contacts. You can define locations for the following objects:

Assets
Company offices and other locations where you track IT assets.
Manufacturing companies, vendors, escrow agents, maintenance, and service providers.
Contacts within and outside the company.

You can define multiple associations between locations and companies. The associations are useful when you want to track a large vendor with worldwide offices. For example, to track the contact details of a large vendor with worldwide offices, you can define location records for each office and associate them with the company record of the vendor. You can define location records for each office and associate them with the vendor company record.

You can specify one of the locations as the default location. The default location can be the headquarters of the company, or the location that you contact most frequently.

Note: Although associating locations is not mandatory, it is considered a best practice. Location records must exist in your repository before you can select locations for any objects.

You can retrieve information from the repository about any object by searching. You can then select, view, and manage individual object records from the search results.