Organizations

An organization is an internal department. CA APM lets you assign organizations to assets, locations, and contacts. For example, use an organization to identify the department for which an employee works.

Note: Administrators or users with administrative privileges can manage organizations. In addition, if you are using CA Service Desk Manager, you do not have to create the organization. You can use the information from the service desk.

You can retrieve information from the repository about any object by searching. You can then select, view, and manage individual object records from the search results.