Implementing CA SAM with CA APM › How to Implement CA SAM with CA APM › Configure the CA APM Event Service for CA SAM

Configure the CA APM Event Service for CA SAM

Configure the CA APM Event Service by validating or editing the parameters on the CA APM Administration tab.

Follow these steps:

1. Log in to CA APM on the web server as the administrator.
2. Navigate to Administration, System Configuration, Event Service page.
3. Click Show Advanced Options.

   The parameters that apply to CA SAM appear.

4. Validate or edit the values in the following parameters:

   Interval between Event Occurrence check (in milliseconds)

   The amount of time, in milliseconds, that CA APM waits between database checks for field changes related to defined events.

   If SAM capabilities are enabled, verify that this parameter is set to 30000. If SAM capabilities are not enabled, verify that this value matches the setting in the Event Service configuration file.

   Default (without CA SAM implementation): 3600000 (1 hour)

   Default (with CA SAM implementation): 30000 (30 seconds)

   Interval between triggering events check (in milliseconds)

   Amount of time, in milliseconds, that CA APM waits between database checks for triggered events that need to be sent to the workflow provider.

   If SAM capabilities are enabled, verify that this parameter is set to 60000. If SAM capabilities are not enabled, verify that this value matches the setting in the Event Service configuration file.

   Default (without CA SAM implementation): 3600000 (1 hour)

   Default (with CA SAM implementation): 60000 (60 seconds)

   Interval between triggered events status update (in milliseconds)

   The amount of time, in milliseconds, that CA APM waits between updates to the status of triggered events that were sent to the workflow provider.

   If SAM capabilities are enabled, verify that this parameter is set to 60000. If SAM capabilities are not enabled, verify that this value matches the setting in the Event Service configuration file.

   Default (without CA SAM implementation): 3600000 (1 hour)

   Default (with CA SAM implementation): 60000 (60 seconds)

   Interval between asset contact update (in milliseconds)

   The amount of time, in milliseconds, that CA APM waits between updates to asset contacts in the CA CMDB.

   Default: 43200000 (12 hours)

   CA SAM Status Update Frequency

   The frequency for updating the status of CA SAM import jobs in the MDB (in milliseconds).

   Default: 120000 (120 seconds)

   On Demand Max Threads

   The maximum number of threads for processing the data synchronization between CA APM and CA SAM. The default (zero) indicates that the system creates the required number of threads, depending on the system hardware configuration. Any value other than the default value uses the same number of threads, regardless of the system configuration.

   Default: 0

   CA SAM Events Notification Email

   The CA APM administrator email address for receiving notifications about the CA SAM data synchronization.

   Authorization Token

   The token that establishes communication between the CA APM Event Service and the CA SAM Import and Export Service. This value must match the CA SAM Import and Export Service configuration setting.

   Note: If you change this value, you must update the value of the Authorization Token for the CA SAM Import and Export Service on the CA SAM server to match this value.

   Query Top

   The number of triggered events that are processed at one time.

   Example: This value is set to 1000 and 1500 events are triggered. The first processing pass processes the first 1000 records, and the next processing pass processes the remaining 500.

   Default: 1000