Installing › How to Implement the Software › Start the Services

Start the Services

After the installation is complete, start all services.

Note: In certain circumstances, after the product installation, you can receive a message that CA Business Intelligence was installed but requires you to restart the web server. Restart the web server before verifying that the CA Business Intelligence services are started.

Follow these steps:

1. Open the Control Panel (for example, click Start, Settings, Control Panel).
2. Double-click Administrative Tools.
3. Double-click Services.
4. Locate and start each of the following services:
   • Apache Tomcat Common Asset Viewer
   • CA Asset Portfolio Management - Data Importer Engine
   • CA Asset Portfolio Management - Event Service
   • CA Asset Portfolio Management - Export Service
   • CA Asset Portfolio Management - Registration Service
   • CA Asset Portfolio Management - HW Reconciliation Engine
   • CA Asset Portfolio Management - LDAP Import Service
   • CA CASM

     Important! For performance reasons, we recommend that you do not start the CA CASM service when you do not use multi-tenancy.

   • CA iTechnology iGateway 4.6
5. To verify CA Business Intelligence services with the Central Configuration Manager, select Start, Programs, BusinessObjects XI Release, BusinessObjects Enterprise, Central Configuration Manager.

   The Central Configuration Manager opens.

   If any service is not started, right-click the service and select Start.