The Event Service manages the events and notifications process in CA APM. Events are important activities or data changes that you want to track and that you define in CA APM. After a defined event has occurred, notifications are sent to alert appropriate users and administrators about the event.
To perform the notification function, the Event Service interacts with a workflow provider (for example, CA Process Automation) using the Web Service. A workflow provider manages automated processes. If your workflow provider is CA Process Automation, you can specify the existing instance of CA Process Automation during the installation. You can also share CA Process Automation with CA Service Desk Manager and CA Service Catalog.
Note: You can change the component configurations and configure additional components for your enterprise after you install the product. For more information about changing the component configurations and adding servers, see the Administration Guide.
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