Implementing Multi-Tenancy › Tenant, Subtenant, and Tenant Group Administration › Make a Tenant Active

Make a Tenant Active

When users must see and enter information for a particular tenant that is inactive, you can make the tenant active. For example, the service provider did not receive payment for services provided to a particular tenant. Based on the service agreement, the service provider makes the tenant inactive and stops offering services until payment is made. After the tenant provides payment for the services, the service provider makes the tenant active.

To make a tenant active

1. Click Administration, Tenancy Management.

   The Multi-Tenancy Administration page appears.

2. On the left, click Tenant.

   The Tenants page appears.

3. Search to find the tenant that you want to make active.

   All tenants matching the search criteria appear in the Tenant List.

4. Click the tenant that you want to make active.

   The tenant information appears.

5. Click Edit.
6. In the Record Status drop-down list, select Active.
7. Click Save.

   The tenant is active.