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Add a Column

CA APM lets you add a new column to the search results to help make it easier for you to find the information you need in search result lists. For example, you have several people in your enterprise with the name John Smith. Their first and last names are the same, but their additional contact information (email address, supervisor, department, and so forth) is different.

When you search for a contact and specify John as the first name and Smith as the last name, two instances of John Smith appear in the search results. Add an email column to the results so that two unique instances of John Smith appear:

You can add columns to a new and saved search. You cannot add columns to the default searches provided by the product.

To add a column to the search results

  1. Click the tab and optional subtab for the object that you want to find.
  2. On the left, click Manage Searches.

    A list of saved searches displays.

  3. Click a search in the list.
  4. At the top of the page, click CONFIGURE SEARCH: ON.

    The configuration of the search is enabled.

  5. Click Add Fields.

    The Add Fields dialog appears.

  6. Select the fields to add to the search results.
  7. At the top of the page, click CONFIGURE SEARCH: OFF.

    The configuration of the search is complete.

  8. Click Save.

    The column is added to the search results.