Configuring the User Interface › How to Configure the User Interface › Search Configuration › Prevent Opening Records

Prevent Opening Records

CA APM lets you disable the ability to open individual records from the search results. For example, you do not want users to open and display contact information from the contact search results.

To prevent opening object records from the search results

1. Click the tab and optional subtab for the object that you want to find.
2. On the left, click Manage Searches.

   A list of saved searches displays.

3. Click a search in the list.
4. In the Additional Settings, Unique Search Characteristics area, clear the Allow Selection of Results check box.
5. Click Save.

   A hyperlink does not appear in the search results to open the object.