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Deny a User Access

Important! Verify that the user completing this task belongs to a role in which user management access is enabled.

You can deny a user access and prevent them from logging in to the product. For example, you hire a new asset technician and want to prevent them from using the product until they have received proper training. When you deny a user access, the contact information for the user is not deleted from the product.

To deny a user access

  1. Click Administration, User/Role Management.
  2. On the left, expand the User Management menu.
  3. Click Authorize Users.

    The Authorize Users page appears.

  4. Select the user for which you want to deny access from the Authorized Users list.
  5. Click De-Authorize.

    The user is prevented from logging in to the product.