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Modify the Debugging Level for Component Service Log Files

The product components have corresponding Windows services. These services create log files that allow you to verify the service status and review error details. The amount of detail information in a log file depends on the specified debugging level. The default debugging level for the service log files is Fatal. You can change the default level for the Windows services by editing the log configuration file for each component.

Follow these steps:

  1. Navigate to a component folder on the application server where CA APM is installed.

    Example:

    [ITAM Root Path]\ITAM\Hardware Engine
    
  2. Open the logging.config file in a text editor (for example, Notepad).
  3. Locate the debugging level value statements.
  4. Edit the statements to include your debugging levels.

    Note: The log configuration files contain comments that explain the different debugging level values.

  5. Save the log configuration file.