Managing Product-Provided Data Imports › Submit the Product-Provided Object Data Imports

Submit the Product-Provided Object Data Imports

The product-provided object data imports perform imports of common objects. You can submit these imports, and you can monitor the status of these imports. To submit a product-provided object data import, verify that data was added to the associated data files. You can also specify your own data file. However, the column headers in your data file must match the column headers in the product-provided data file.

You can also copy these imports and modify the copies to create your own imports.

Note: In a multi-tenanted environment, these imports add to or update the data in the Public Data tenant.

Follow these steps:

1. Navigate to Administration, Data Importer.
2. Click one of the product-provided object data imports (not the read-only imports). The following fields require explanation:

   CA APM - Company Import

   Creates and updates companies.

   CA APM - Cost Center Import

   Creates and updates cost centers.

   CA APM - Location Import

   Creates and updates locations.

   CA APM - Contact Import

   Creates and updates contacts.

   Note: If you are using multi-tenancy, you cannot submit this import. Copy this import, add a mapping for the tenant, and submit your new contact import.

   CA APM - HW Model Import

   Creates and updates hardware models.

   CA APM - HW Asset Import

   Creates and updates hardware assets.

   CA APM - Unreconciled Discovered Assets Import

   Creates and updates discovered assets.

   Note: A CA Business Intelligence report about unreconciled discovered assets provides input for this data import. This CA Business Intelligence report does not include the Class and Status fields. Add these fields to the data file that corresponds to this import.

3. Specify your own data file in the Schedule area or use the product-provided data file.

   Note: The product-provided data file does not contain data. Add the data that you want to import into the product-provided data file before you submit the import. You can find the product-provided data files at the following locations on the CA APM application server where the Storage Manager Service is installed.

   [ITAM Root Path]\Storage\Common Store\Import
   

4. Click Submit.