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Managing Hardware Assets › How to Reconcile › Add Assets from Unreconciled Discovered Records

Add Assets from Unreconciled Discovered Records

The hardware reconciliation process can detect assets that cannot be reconciled with any of your owned assets. You can decide to add the unreconciled assets to your repository so that you can track and manage all assets in your network. You can add the unreconciled assets by generating and exporting the results of a report and then importing the report results through the Data Importer.

Important! Before you import data into CA APM, review the data to ensure accuracy and uniqueness.

To add assets from unreconciled discovered records

  1. Log in to BusinessObjects Enterprise InfoView.

    The Reports pane opens.

  2. Click Document List.
  3. Expand Public Folders, CA Reports.
  4. Click CA ITAM.
  5. Double-click the icon to the left of the report that identifies the discovered assets that are not matched to any owned assets.
  6. Enter the search criteria for the report.

    Note: Select one tenant only when you generate the report. You can import data into only one tenant at a time.

  7. Click Run Query.
  8. Click the link for the flat file format that you can export.

    The report is converted to a document format that you can view and export.

  9. Save the document as a CSV file.
  10. Log in to CA APM as the administrator.
  11. Navigate to Administration, Data Importer, New Import.
  12. Specify the CSV file name in the Data File field.
  13. Select the main destination object and the delimiter.

    Important! Select the same tenant that you selected when you generated the report.

  14. In the Advanced Settings area, verify that the following options are selected:
  15. Click Save.
  16. Specify the column mapping.
  17. Click Submit in the Schedule area to start the import process.

    The unreconciled assets are added to your data repository.