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Locate and Delete the Unused Files

After you verify that the files do not have any associations in CA APM, you can locate and delete the files.

Follow these steps:

  1. On the CA APM application server where the Storage Manager Service is installed, navigate to one of the following locations, depending on whether you are using multi-tenancy:
    [ITAM Root Path]/Storage/Common Store/Attachments
    
    [ITAM Root Path]/Storage/Tenant_Name/Attachments
    
    [ITAM Root Path]/Storage/Common Store/Import
    
    [ITAM Root Path]/Storage/Tenant_Name/Import
    
  2. Locate and delete the unused files.