Managing Hardware Assets › How to Reconcile › Exclude an Asset Family from the Reconciliation Process

Exclude an Asset Family from the Reconciliation Process

You can exclude all owned assets in an asset family from the hardware reconciliation process. Some reasons for excluding asset families from reconciliation include the following examples:

• Assets in an asset family have no matching discovered assets and continue to be included in the list of unreconciled assets. For example, assets that are in the service asset family are not attached to the network, but their ownership data is stored in CA APM.
• The asset family is software. The product does not reconcile software.
• A company wants to make an asset family inactive. Hardware Reconciliation processes active owned assets created by CA APM.

If an asset family is excluded from the reconciliation process before the Hardware Reconciliation Engine matches owned assets in that asset family to discovered assets, the owned assets are not available for matching. If an asset family is excluded from the reconciliation process after owned assets in that asset family are matched, the Hardware Reconciliation Engine clears the matching links the next time the engine processes the reconciliation rule. The owned assets are not available for matching.

To exclude an asset family from the reconciliation process

1. Click Directory, List Management.
2. On the left, expand Asset Lists and click Asset Family.
3. Click the Edit Record icon for the asset family that you want to exclude from the reconciliation process.
4. Complete one of the following options:
   • Clear the Reconcile Hardware check box.
   • Select the Is Software check box.
   • Select the Inactive check box.
5. Select the Complete Record Edit icon for the asset family object.
6. Click Save.

   Assets in the excluded asset family are not included in future reconciliations.