Maintaining Security › User Roles › Predefined Roles

Predefined Roles

The product provides a System Administrator role, which has complete control and access to all objects and tenant data. This role is associated with the System Administrator contact and cannot be deleted. A user in this role can define, update, and delete objects, in addition to defining and updating more roles to meet your business requirements. You cannot assign a configuration to the System Administrator role.

The product also provides the following predefined user roles to help you manage users:

• CA APM Asset Technician–Provides access to the data and functions that are required for working with asset information only.
• CA APM Contract Manager–Provides access to the data and functions that are required for working with legal documents and the contract management process only.
• CA APM Default User–Provides read-only access to a limited view of the product. This role can view most of the data in the product. However, this role cannot modify the product data.
• CA APM Fulfiller–Provides access to the data and functions that are required for asset fulfillment tasks only.
• CA APM Receiving–Provides access to the data and functions that are required for updating assets that are received from a fulfillment process only.

Each predefined user role has associated configurations, which provide access to the data that is required to complete the particular function. You can modify the configurations that are associated with each predefined role. The predefined roles are available only after a new installation.