Uninstall CA Business Intelligence › UNIX › Manual Uninstallation

Manual Uninstallation

Important! Attempting to uninstall BusinessObjects Enterprise manually is not recommended as it can result in instability of other CA Technologies products. A manual uninstallation can invalidate the reference counting used to keep BusinessObjects Enterprise from being uninstalled prematurely. Only use this uninstallation procedure if you have terminated the installation process and you want to clean the computer for the next successful installation.

To manually remove CA Business Intelligence from UNIX

1. To manually uninstall BusinessObjects Enterprise, you must stop all of its associated processes. This can be accomplished by rebooting the computer.

   Or, the BusinessObjects Enterprise processes can be stopped manually.

   If two versions of BusinessObjects Enterprise are installed on a computer, and you want to view the associated processes for both, run:

   ps -ef|grep bobje
   

   If you want to view the processes for just CA Business Intelligence r3.2 (BusinessObjects Enterprise XI 3.1), run:

   ps -aef |grep CommonReporting3 
   

   To kill the associated processes, run:

   kill -9 <process id>
   

2. Delete the CommonReporting3 folder. Run:

   $ cd $CASHCOMP
   $ rm -rf CommonReporting3
   

3. Go to /var and delete the hidden file .com.zerog.registry.xml. Run:

   $ cd /var
   Command>> rm -rf  .com.zerog.registry.xml
   

4. Navigate to the /tmp folder and delete all CA Business Intelligence-related log files.

   Note: This step is not mandatory, as the next installation will overwrite all the files.

5. Navigate to the <installer media>/Disk1/InstData/VM folder and delete the installer.properties file (if present). Run:

   Command>> cd <installer media>/ Disk1/InstData/VM
   Command>> rm -rf  installer.properties
   

6. Navigate to the BusinessObjects Enterprise user home directory, then delete any BusinessObjects Enterprise-related files inside of it.

Manually Remove Files Left After Uninstallation on UNIX

On UNIX, installation of BusinessObjects Enterprise adds root-level initialization scripts in the etc directory. After an uninstallation, you must remove these scripts manually. Otherwise, for subsequent user installations on the same computer, these scripts are invoked and the servers are automatically started each time the computer is rebooted, which is a feature of the system installation and not normal user installation.

Browse to the etc directory and search for files that contain the name "BobjEnterprise120" and delete them:

$ cd /etc

$ grep -R BobjEnterprise120*

For a typical system installation on Linux, the following sample file list results from the grep command.

Note: These files may vary from platform to platform.

init.d/BobjEnterprise120:
rc0.d/K01BobjEnterprise120
rc1.d/K01BobjEnterprise120:
rc2.d/K01BobjEnterprise120:
rc3.d/S99BobjEnterprise120:
rc4.d/K01BobjEnterprise120
rc5.d/S99BobjEnterprise120
rc6.d/K01BobjEnterprise120:
rc.d/rc6.d/K01BobjEnterprise120:
rc.d/rc3.d/S99BobjEnterprise120
rc.d/rc4.d/K01BobjEnterprise120:
rc.d/rc0.d/K01BobjEnterprise120:
rc.d/init.d/BobjEnterprise120:
rc.d/rc2.d/K01BobjEnterprise120:
rc.d/rc5.d/S99BobjEnterprise120:
rc.d/rc1.d/K01BobjEnterprise120: