Uninstall CA Business Intelligence › Windows › Uninstall a Fix Pack/Service Pack from Windows

Uninstall a Fix Pack/Service Pack from Windows

The proper way to uninstall a fix pack/service pack from CA Business Intelligence is to use the biekpatch utility.

To locate the patches installed on your system, open the biek.properties file located in <INSTALLDIR>\CommonReporting3, and find the [Patches] section. It contains the list of patches have been installed. For example:

[Patches]
Level=1
Patches=1
Patch1=FP1_5

To uninstall a fix pack/service pack from Windows

1. Navigate to the biekpatch utility:

   <INSTALLDIR>/Uninstall CA Business Intelligence

2. From a DOS prompt, run:

   biekpatch -u <patch_name>
   

   The specific fix pack/service pack is uninstalled.

To uninstall all the fix packs/service packs for the installation

1. Navigate to the biekpatch utility:

   <INSTALLDIR>/Uninstall CA Business Intelligence

2. From a DOS prompt, run:

   biekpatch  -u ALL
   

   All the fix packs/service packs are uninstalled.