Uninstall CA Business Intelligence › Uninstall a Previous Version of CA Business Intelligence › Uninstall CA Business Intelligence 2.x from Windows

Uninstall CA Business Intelligence 2.x from Windows

Do not use the CA Business Intelligence installer to uninstall a previous version of BusinessObjects Enterprise. After you have completed the CA Business Intelligence r3.3 installation, use Add/Remove Programs in Windows to remove the previous version to ensure a clean uninstallation.

To uninstall CA Business Intelligence 2.x from Windows

1. Click Start, Settings, Control Panel, Add or Remove Programs.
2. Select CA Business Intelligence from the list of programs, then click Change/Remove.

   Note: If CA Business Intelligence 2.x was installed through a silent installation, then skip steps 3, 4, and 6.

3. The CA Business Intelligence uninstaller begins. Click Next.
4. Select Complete Uninstall option, then click Next.
5. The uninstall process begins.

   Note: If CA Business Intelligence 2.x was installed through a silent installation, then you can use the Task Manager to monitor the uninstall process. If there is no more msiexec process running, then the uninstallation is complete.

6. Click Done once the uninstallation completes.

Note: Do not manually delete or remove any of the directories or files from the previous installation of CA Business Intelligence. The uninstallation process does not remove the file repository; instead, the previously installed file repository is used for the upgrade installation. For example, if you install CA Business Intelligence in the default directory, the files and directory under the Program Files\CA\Sc\commonReporting directory cannot be removed after the uninstallation is complete.