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Additional Product Requirements

The following additional products requirements must be met for the product to install and operate properly.

Note: At publication time, the product supports the system and product requirements that are listed in this document. The most current list of system and product requirements is available in the Compatibility Matrix on CA Support Online.

Additional Products Installed

Product

Release

MDB (SQL Server and Oracle)

1.5 build 1

Java Runtime Environment (JRE)

1.5.0_06, 1.6.0_07, 1.6.43

Common Asset Viewer

r12.8 build 2.0 on Apache Tomcat 6.0.26

MDAC

2.8

CORA

12.5.0.34

Common Administration for Service Management (CASM)

12.5.19 on Apache Tomcat 5.5.25

BIAR

14

CA SAM

12.8 (3.5.0p11)

Migration Utility

12.8

Additional Products Required

Product

Release

CA EEM

8.4.244, 8.4.415, 12.0.6.56 (32 bit)

CA Business Intelligence Embedded Kit

3.2.0.6, 3.3

CA Process Automation

(required for CA SAM implementation)

4.0 SP1

Acrobat Reader

5.0 or greater

JDBC Drivers

SQL Server = 1.0.809.102, 2.0, 3.0, 4.0

Oracle = 2 (10.2.0.3.0), 11.2.0.1.0, 11.2.0.3

Internet Information Server (IIS)

6.0, 7.0, 7.5, 8.0

(7.5 required for CA SAM implementation)

Microsoft JET Database Engine

4.0 SP5

Microsoft .NET Framework

4.0

Windows Installer

3.1

Java Development Kit (JDK)

1.6.43 (32 bit)

Additional Products Supported

Product

Release

CA SiteMinder

12.0 SP3

CA Client Automation

12.5 SP1

CA CMDB

12.6, 12.7

CA Service Desk Manager

12.6, 12.7

CA Service Catalog

12.7, 12.8

Note: Before you start the CA Business Intelligence or CA Process Automation installation, review the requirements in the CA Business Intelligence and CA Process Automation product documentation.