CA SAM allows you to report compliance for hierarchical groupings (Division, Company, and Cost Center). To report on Divisions, CA SAM requires Division details for the Company object. Verify that the CA APM Company object has Division details to ensure a successful data synchronization.
Note: To enter Division details for a company in CA APM, you first create divisions in Directory, List Management, Company Lists, Division. Then when you create or update a company on the Company Details page, select a Company Type of Internal. The Division text box appears and you can select a division for the company.
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