Upgrading › How to Upgrade from Release 11.3.4 › Stop the Services

Stop the Services

Stop the CA APM services before you begin the installation so that required files can be replaced and updated during the installation.

Note: The Release 11.3.4 services use the prefix UAPM in the service names.

Follow these steps:

1. From the Start menu on the CA APM application server, open the Control Panel, Administrative Tools, Services.
2. Locate the CA APM services and scheduled tasks, right-click each service and select Stop.

   Note: For information about the specific CA APM services and scheduled tasks, see the prerequisites in How to Migrate CA APM Data from Release 11.3.4 to Release 12.8.

   The service is stopped.