The Event Service manages the events and notifications process in CA APM. Events are important activities or data changes that you want to track and that you define in CA APM. After a defined event has occurred, notifications are sent to alert appropriate users and administrators about the event.
To perform the notification function, the Event Service interacts with a workflow provider (for example, CA Process Automation) using the Web Service. A workflow provider manages automated processes. If your workflow provider is CA Process Automation, you can specify the existing instance of CA Process Automation during the installation or you can share CA Process Automation with CA Service Desk Manager and CA Service Catalog.
This component is optional during the installation. You can skip this component during the installation and add the component later from the product Administration, System Configuration tab. This component is mandatory when software asset management (SAM) capabilities are enabled and configured.
The following fields require explanation:
Defines the URL for accessing the workflow provider.
Example: The following URL is an example of the default CA Process Automation workflow web services URL:
http://<wf_hostname>:<wf_tomcat_port>/itpam/soap
Defines the user ID for logging in to the workflow provider.
Defines the user password for logging in to the workflow provider.
Defines the path for accessing the start request forms for the workflow provider. These forms must be available for the CA APM integration with the workflow provider. For more information, see your workflow provider documentation.
Default: /
Note: For more information about events and notifications, see the User Guide.
Note: You can change the component configurations and configure additional components for your enterprise after you install the product. For more information about changing the component configurations and adding servers, see the Administration Guide.
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