Previous Topic: Verify the InstallationNext Topic: How to Migrate CA APM Data from Release 11.3.4 to Release 12.8

Installing › Uninstall CA APM

Uninstall CA APM

You can decide to uninstall CA APM from a computer for various reasons. For example, you can uninstall CA APM because you decided to use the computer for a different purpose or to move the components to another computer. To uninstall the product, complete the following steps:

Note: For the standard and custom installation, complete these steps on each computer (except the database server) on which you installed CA APM.

Follow these steps:

  1. Verify that all users have logged out of the product.

    Note: Users who do not log out of the product before the uninstallation begins receive an error (for example, a page cannot be displayed error) when they attempt to complete a task.

  2. Log in to the computer on which you installed CA APM.
  3. Navigate to the following folder:

    [ITAM Root Path]\ITAM\Uninstall

  4. Start the uninstallation by double-clicking the APM_UNINSTALL.bat file.
  5. Follow the on-screen instructions in the uninstallation process.

    The uninstallation runs and successfully removes all installed CA APM components, except CA MDB, CA EEM, the Common Registration API (CORA), the Asset Management System (AMS), UtilDev, Microsoft .NET 4.0 Framework, WSE 3.0, and CA Business Intelligence.