How to Migrate CA APM Data from Release 11.3.4 to Release 12.8 › How to Migrate CA APM Data from Release 11.3.4 to Release 12.8 › Review the Prerequisites

Review the Prerequisites

Verify that you have completed these prerequisites in the following order to ensure that you can successfully migrate the data:

Note: Many of the migration prerequisites are completed during the Release 12.8 installation. The Implementation Guide provides information about the installation.

1. Read the following information:
   • CA IT Asset Manager Product Roadmap.
   • Differences Between CA IT Asset Manager 12.8 and Prior Releases (CA IT Asset Manager 12 and CA Asset Portfolio Management 11.3.4).
   • Known Issues available on the CA APM product page.
   • Relationship Differences Between Release 11.3.4 and Release 12.8.
2. Ensure that the current Release 11.3.4 patch level is cumulative patch 14 or higher. If the current patch level is unknown, or not cumulative patch 14 or higher, download and apply the latest CA APM Release 11.3.4 cumulative patch from the CA Support website.
3. Download Kettle from the CA Support website and install Kettle on the server where you install CA APM Release 12.8. Complete the following steps to download Kettle:
   1. Navigate to http://ca.com/support and log in to CA Support.
   2. Click Download Center.
   3. Select CA Asset Portfolio Management from the Select a Product drop-down list.
   4. Select 12.8 from the Select a Release drop-down list.
   5. Select pentaho-kettle-4.4.0.zip in the Select Component(s) list, and click Go.
   6. Save pentaho-kettle-4.4.0.zip in the desired directory.

      Example: C:\Program Files (x86)\CA\ITAM\

   7. Extract the contents of pentaho-kettle-4.4.0.zip.

      A new folder named Kettle is created. Note the path of the folder.

4. Create an environment variable for Kettle by completing these steps.
   1. Click Start, Run, and type sysdm.cpl to access System Properties.
   2. Click the Advanced tab.
   3. Click Environment Variables.
   4. Click the New... button in the System variables section and enter the following details:

      Variable Name

      KETTLE_HOME

      Variable value

      Path of the Kettle folder.

      Note: Ensure the path is set to the parent folder that contains the “data-integration” folder. Example: C:\Program Files (x86)\CA\ITAM\Kettle.

   5. Click OK and exit System Properties.
5. Stop the following services and the scheduled tasks for CA APM and other integrated Service Management products:
   • CA Unicenter Asset Portfolio Management (CA APM)
     • CA APM Cache Service
     • CA APM Notification Service
     • Automated reconciliation tasks
   • CA Service Catalog Release 12.8
     • CA Service Catalog
     • CA Service Accounting
   • CA Service Catalog Release 12.7
     • CA Service Accounting
     • CA Service Fulfillment
     • CA Service Repository Agent
     • CA Service View
   • CA Service Desk Manager
     • CA Service Desk Manager Server
   • CA Client Automation
     • For CA Client Automation Enterprise Managers and Domain Managers that directly share the CA MDB being migrated, stop the CA Client Automation Service using caf stop.
     • For other servers running supplemental Engine processes against the CA MDB being migrated, stop the CA Client Automation Service using caf stop.
     • For any Engine processes executing the Database Synchronization tasks to the CA MDB being migrated, stop the Database Synchronization jobs using the DSM Explorer.
     • Stop the Engine replication tasks to the Enterprise using the DSM Explorer for each CA Client Automation Domain Manager that reports to the Enterprise.
6. Back up the CA APM Release 11.3.4 database.
7. Locate the CA Migration Health Check Utility in the Health Check Utility folder on the CA APM Release 12.8 installation media. Execute the utility on the CA APM Release 11.3.4 database.

   Important! For information about running the utility, see the CA Migration Health Check Utility User Guide, which is available on the installation media.

8. Download the JRE 1.6.43 from the Oracle website (http://www.oracle.com) and install the JRE on the server where you install CA APM Release 12.8.
9. Review the Microsoft SQL Server Transaction Log Sequence settings for the CA MDB, and ensure that the settings are positioned for bulk loading. Complete the following steps to locate the information:
   1. In a web browser, open the Microsoft website (http://www.microsoft.com) and search for "Transaction Log Management".
   2. Follow the instructions in the article.
10. Install Release 12.8 against the Release 11.3.4 database.

    Note: The Implementation Guide provides information about the Release 12.8 installation.

11. Verify that no Release 12.8 services are running. These services can still be running if you exited the CA APM Migration Toolkit before you ran the Data Migration Utility or generated the reports for manual migrations.