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WCF Services Fail when IIS 7 is Installed on Windows 2008

Valid on Windows 2008 operating environments.

Symptom:

When I have Microsoft Internet Information Services (IIS) 7 installed on Windows 2008, the WCF Services do not work. CA APM uses a WCF Service to implement the web services function.

Solution:

This problem occurs because the service file types are mapped incorrectly or the Windows components, including IIS 7, were installed in an incorrect order. To correct the problem, verify and change (if necessary) the IIS settings. Microsoft provides information and solutions for the problem.

Complete the following steps to resolve the problem:

  1. In a web browser, open the Microsoft website (http://www.microsoft.com) and search for "IIS Hosted Service Fails".
  2. Follow the instructions in the article.