Implementing Multi-Tenancy › How to Implement Multi-Tenancy

How to Implement Multi-Tenancy

Multi-tenancy is the ability for multiple independent tenants (and their users) to share a single implementation of CA APM. Tenants only interact with each other in defined ways, as specified by their roles and tenant hierarchies. Typically, unless granted access by a role or hierarchy, each tenant views the CA APM implementation as solely for its own use and cannot update or view data for another tenant.

To implement multi-tenancy in CA APM, complete the following steps:

1. Verify that the CA CASM service is started.
2. Verify that the user implementing multi-tenancy is assigned to a role in which multi-tenancy administration access is enabled.

   Note: For information about defining roles and assigning a role to a user, see the Administration Guide.

3. Enable multi-tenancy.
4. Define tenants, subtenants, and tenant groups.
5. Restart the CA APM web server and application server.
6. Log in to the product using the privileged username (typically uapmadmin) and complete the following steps:
   1. Define user roles with tenant access.
   2. Define contacts, or import and synchronize users.

      Note: For information about importing and synchronizing users, see the Administration Guide.

   3. Authorize users to use the product.

      Note: For information about authorizing users, see the Administration Guide.

   4. Assign contacts to user roles.
7. Log in to the product using the privileged username and verify that the multi-tenancy restrictions are enforced.