Implementing Multi-Tenancy › Service Provider

Service Provider

The service provider is the primary tenant (owner) in a CA APM multi-tenancy implementation. The first tenant added to a CA APM implementation is always the service provider tenant. The service provider tenant cannot have a parent tenant.

CA APM associates the privileged user (typically, uapmadmin) with the service provider tenant.

Only the service provider tenant can perform any of the following CA APM tasks:

• Define, edit, or delete tenants.
• Allow tenants to have subtenants.
• Update tenanted public data.

  Note: The CA APM administrator can grant tenant users access to data other than their own. In addition, a user role can specify separate read and write access to certain tenant groups for users within that role. For more information about creating a user role and assigning a role to a user, see the Administration Guide.