Maintaining Security › Users › Import and Synchronize Users

Import and Synchronize Users

Important! Verify that the user completing this task belongs to a role in which user management access is enabled.

You can import a list of users from an external user store such as an active directory through CA EEM, and synchronize them to be saved as contacts in CA APM. Importing users helps you to save time when defining your users, and helps ensure the accuracy of the user information. After you import and save the users, authorize them to access the product.

To import and synchronize users

1. Click Administration, User/Role Management.
2. On the left, expand the User Management menu.
3. Click LDAP Data Import and Sync.

   The Import page appears.

4. If multi-tenancy is enabled, select a tenant from the drop-down list.
5. Click Start LDAP Data Import and Sync.

   The import process begins and users are imported from the external store. If multi-tenancy is enabled, users are imported for the selected tenant as contacts into the ca_contact table. You can then authorize the imported users to access the product.

Important! The LDAP Data Import and Sync works for user names that begin with a letter or number. User names that begin with a special character are not imported.