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View the Reconciliation Results

Important! Verify that the user completing this task belongs to a role in which reconciliation management access is enabled.

When the Hardware Reconciliation Engine processes actions for a reconciliation rule, the engine writes records to the message queue in the database. You can search the message queue for reconciliation log messages. The message queue retains log messages for a configurable number of days.

Note: You can control the level of detail written to the message queue by changing the Hardware Reconciliation Engine logging level. You can also control the number of days that messages are retained in the message queue. For more information about logging level and message queue retention settings, see Hardware Reconciliation Engine Configuration Settings.

To view the message queue

  1. Click Administration, Reconciliation Management.
  2. On the left, click Reconciliation Message Search.

    The message queue displays reconciliation log messages in the Search Results section.

  3. (Optional) Search to find a message in the message queue.

Note: You can export the message queue to a comma-separated values (CSV) file for use in a spreadsheet application. You can also generate reports to view information about your environment relative to reconciliation. For more information about generating reports, see the User Guide.