You can define the items that appear in lists to help make it easier for users to select the correct information from lists for the objects they manage. For example, when defining a new contact, the user can specify a contact type. You define the items that appear in the contact type list. In addition, when defining a legal document, the user must specify a legal template. You define the items that appear in the legal template list.
Note: Some of the list items that are provided by CA Technologies cannot be edited or deleted. A lock icon appears next to these items.
You can manage items in the following lists and in the reference fields you define:
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