In the product, a hierarchy is a way to establish a logical relationship to an object field. You can define a hierarchy to extend the product and track more information and detail about an object. You can define a hierarchy for any object.
Example: Create a Hierarchy to Locate an Asset
In CA APM, when you enter an asset, you can use the Location Name field to enter generic information related to the location of an asset (city and address). However, for a hardware asset family, you need a more detailed way to track the asset location. When you need to locate an asset for maintenance and repair, you must be able to find the specific office number, building number, floor number, and cubicle number. In this situation, define the following hierarchy:
Pittsburgh Office
Building 3
Fourth Floor Cubicle 49466
Note: In the previous hierarchy, each field is related to the field above it. If you change the information for a parent field (Building 3), the information for the child field (Fourth Floor and Cubicle 49466) is changed. However, changing a child field (Fourth Floor) does not change the parent field (Building 3).
By defining this hierarchy, you know and can track the exact location of the asset. In addition, CA APM manages the fields that you define in the hierarchy so they can be used in searches and reports.
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