Configuring the User Interface › Event and Notification Configuration › How to Configure Events and Notifications

How to Configure Events and Notifications

Events work in combination with notifications, which the workflow provider (for example, CA Process Automation) creates, to communicate information to your team members about important events and activity. To configure events and notifications, complete the following steps:

1. Administrators grant permissions to users to manage events.
2. Users with the correct permissions open an existing configuration and define date events, change events, and watch events.

   Note: For more information about defining events, see the User Guide.

3. Users, when defining an event, map all workflow provider process parameters to a CA APM object attribute.

   Note: For more information about mapping workflow provider process parameters, see the User Guide.

4. The workflow provider initiates the notification process.
5. Users view an audit history of events.

   Note: For more information about viewing an audit history of events, see the User Guide.